Customer relations & feedback | Bridgfords

Bridgfords, and the Countrywide Group, offer many different services to thousands of customers each year.

We’re proud of our award wins and strive each year to maintain the highest standards of customer service excellence. Your feedback has been key to the development of our training and the service we provide, therefore we encourage all our customers to share their experiences with us.

To leave us feedback, please use the form below. We welcome your input.

More information on our customer care process

Sales

Customer care process for buying and selling property.

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Lettings

Customer care process for letting or renting property.

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Mortgages

Customer complaints procedure for Countrywide Mortgage Services.

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We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service.

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By submitting this form, you acknowledge that your data will be processed by Countrywide Estate Agents Limited for the purposes of providing the service and/or product you have requested. Personal data will be processed in accordance with the Data Protection Act 2018 and all other applicable data protection law and regulation. Full details of how we may process your data can be found in our Privacy Notice.

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