Reviews

Bridgfords Estate Agents has 265 reviews

  • Valued Customer 09-Nov-2017
    Customer Experience

    My service feedback with Sales

    1st class service ... especially from sue, deffinatly recommended bridgefords stafford!

    Customer Relations Team 09-Nov-2017

    Thank you for your amazing 5* review of Bridgfords in Stafford. It is wonderful to read that your received a 1st class service throughout, especially from Sue, and that you would defiantly recommend us. Best wishes and thank you again, Scott.<br />

  • Mike J, Stafford 01-Sep-2017
    Customer Experience

    Happy seller

    Friendly team. Knowledgeable about the local market

    Customer Relations Team 02-Sep-2017

    Thank you Mike for your wonderful 4* review about Bridgfords in Stafford. It was great to read that you found the team friendly and knowledgeable. If you would like to provide us with further feedback on what the branch team could have done to achieve that elusive 5th star please e-mail us at review@countrywide.co.uk as we are always looking for ways to improve the service provided. Kind regards, Scott<br />

  • Andy W, Stafford 23-Aug-2017
    Customer Experience

    If you want to sell a house in Stafford, give them the first shot.

    We chose Bridgfords to sell our house initially because they seemed to have the highest number of 'sold' boards up in our town. It was a good choice - the whole team worked really hard on marketing the property from start to finish dealing with both genuine prospective buyers and the inevitable 'tyre kickers' equally thoroughly. Alongside the core service - which resulted in a successful sale - they went the extra mile helping us deal with a number of sometimes unexpected issues. They also helped us liaise with the conveyancing firm easing some of thee stress and anxiety of the process. I would recommend them.

    Customer Relations Team 23-Aug-2017

    Thank you for taking the time to leave this great  review. The team at Bridgfords in Stafford strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with  the entire team at the branch. However, if you would like to provide us with further feedback as to how the branch could have made your experience a 5* then please email us at review@countrywide.co.uk.\nKind Regards,\nSarah<br />

  • 10-Jul-2017
    Customer Experience

    Sale of mother in law's house - would not use Bridgfords to sell my house

    Property was overvalued in the first instance, leading to a vastly reduced sale price being negotiated. Also, confused communication from a variety of people, including inaccurate emails from head office, rather than one point of contact.

    Customer Relations Team 10-Jul-2017

    I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk<br />

  • Valued Customer 25-May-2017
    Customer Experience

    My service feedback with Sales

    The valuation of our property was low, we named our price and your agent thought it was too high be accepted it and we got very close to it. Your agent also sold us a photo pack costing £149 very nice presentation, but as the property sold immediately to people living in our Road, it was not necessary. I think if it hadn't sold then the introduction of the photo package might be justified later rather than at first

    Customer Relations Team 25-May-2017

    I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk<br />

  • 06-Mar-2017
    Customer Experience

    Efficient. Kept us fully updated with progress of the sale. Completed the s

    Efficient. Kept us fully updated with progress of the sale. Completed the sale quickly and at the requested price.

    Customer Relations Team 06-Mar-2017

    Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Bridgfords team in Stafford. Kind Regards. <br />

  • Gray Jones, Stafford 25-Apr-2016
    Customer Experience

    Do not ever use these or Countrywide Conveyancing

    The worst experience of my entire life.

  • 16-Apr-2016
    Customer Experience

    good

    worked hard with with difficult client

  • Valued DENISE BREEZE, HAUGHTON STAFFORD 08-Apr-2016
    Customer Experience

    I would recommend this estate agent to buy or sell a house I did both an the service was first class on both occasions

    everyone in the office was very friendly and helpful

  • 25-Mar-2016
    Customer Experience

    Excellent service provided by Bridgfords, Stafford

    The service provided by all the staff at Bridgfords, Stafford, was excellent. The only negative is that we felt the house was originally over valued which we felt limited initial interest in the property we were selling. This matter was quickly resolved. The staff were particularly proactive in chasing our sale just prior to the time of Exchange.