Reviews

Bridgfords Estate Agents has 265 reviews

  • Valued Customer 19-Jan-2018
    Customer Experience

    Great Service

    Did a great job, responsive, sold the house in 72 hours above asking price. Couldn't ask for more.

    Customer Relations Team 20-Jan-2018

    Thank you for your wonderful 5* review of the great service and quick pace sale you received from Bridgfords' marketing in Altrincham. Kind regards, Scott.<br />

  • Valued Customer 02-Nov-2017
    Customer Experience

    My service feedback with Sales

    The individual estate agent I dealt with 'Tom' was lovely kept me informed of everything and regularly updated me however, the pictures taken of the property were not good, the for sale sign kept falling down and the online viewing thing was terrible as I would get emails confirming viewings I had not agreed to which caused a lot of stress.

    Customer Relations Team 03-Nov-2017

    I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Kind regards, Sarah.<br />

  • 07-Sep-2017
    Customer Experience

    Excellent communication

    An excellent experience selling with Bridgfords Altrincham. Russell was fantastic in chasing up all relevant parties involved in the chain. Constant communication and regular updates. Polite and friendly service from start to finish with all staff involved.

    Customer Relations Team 08-Sep-2017

    Thank you so much for this fantastic five star review. The Bridgfords team in Altrincham are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will pass your kind comments to Russell and the team.\nMany thanks again,\nMilena<br />

  • Valued Customer, Altrincham 18-Aug-2017
    Customer Experience

    Brilliant service

    Very polite service and always kept us in the loop. Will use again if we ever move!

    Customer Relations Team 19-Aug-2017

    Great to see that you would use Bridgfords in Altrincham again and that you found the service polite and that the branch team kept you in the loop throughout, making them worthy of their 5* review!\nMany thanks,\nScott.<br />

  • 19-May-2017
    Customer Experience

    Excellent service by reliable pleasant staff

    They were marvellous from start to finish. They were extremely efficient, patient and courteous. I was kept well informed throughout the whole process. Excellent.

    Customer Relations Team 19-May-2017

    Thank you for taking the time to leave us this excellent review, it's great to see that the Bridgfords team in Altrincham were once again able to provide their proven, 5 star service!<br />

  • 13-Feb-2017
    Customer Experience

    Disapointing!

    Lisa was a superstar and I felt she was really on myside and trying to push things through all the time. When Lisa was on leave however I was bitterly disapointed and frustrated by the service provided by the rest of the team. I had huge issues with my buyer and was completely in the dark and received little or no guidence from the team. It was very frustrating and unprofessional. I could not fault lisa, I would use lisa to help my buy or sell house in a heartbeat. I would not however use or recomended anyone to use bridgefords Altrincham based on my experience. Its rare I am so negative but I really feel i need to be honest in this instance. Sorry!! 2 star rating but 5 starts for Lisa!

    Customer Relations Team 13-Feb-2017

    I'm sorry to hear that you were disappointed with the team, feedback in these instances is really important to us so we can make positive changes for the future. Please email me at review@countrywide.co.uk if you'd like to go into more detail about the issues you faced so this can be addressed with the branch. Thank you for taking the time to leave us this feedback and I'm pleased to see that Lisa was able to provide her usual excellent service. 

  • 28-Sep-2016
    Customer Experience

    Excellent result

    they put in a lot of effort and did everything they promised. Got us a good price

  • Colin, Alltrincham 23-Jul-2016
    Customer Experience

    If we ever decided to move again then Bridgfords would be our first call.

    Tom at Bridgfords in Altrincham was very experienced and on a number of occasions reassured me when i started to get frustrated he explained and made me feel at ease. Thanks Tom from us both.Moving is very stressful and Tom made it a lot easier and made us feel comfortable when he explained the procedures for buying and selling. Also we used to look forward to our Wednesday phone call with updates.

  • 04-May-2016
    Customer Experience

    Exceeded my expectations

    Exceeded my expectations. Good contact throughout. All went well and I completed within 8 weeks of my house going on the market.

  • Meryl Scott, Altrincham 25-Apr-2016
    Customer Experience

    A great team Alisatair, Tom and Natalie provided great support thoughout and I would highly recommend their services

    Altrincham branch sold my house in under a week and got an excellent price My details were presented in a very professional way Communtcation throughout was excellent They assisted in my search for a new home