Reviews

Bridgfords Estate Agents has 302 reviews

  • Valued Customer 18-Oct-2017
    Customer Experience

    poor

    poor

  • Mr D Gibsonlued Customer 18-Oct-2017
    Customer Experience

    My service feedback with Sales

    Sold property in days. Continually kept us up to date with progress. Never felt out of the loop. Pleasant and obliging staff.

  • Valued Customer 18-Oct-2017
    Customer Experience

    Bridgefords-Urmston office are a great local team

    Very pleased with the handling of our sale, and the professional manner of all the negotiations. Special thanks to Seeta Singh

  • Valued Customer 18-Oct-2017
    Customer Experience

    Impressed

    I was very impressed with the service received by all the staff at Bridgfords in Cheadle especially James Bradury

  • Valued Customer 10-Oct-2017
    Customer Experience

    Great service

    I thought the service was great. Really good communication and well prepared agents who were positive and knowledgeable when showing buyers around. I also felt supported in the nerve-wracking time between offer and completion. Quick sale and happy customer!

    Customer Relations Team 10-Oct-2017

    Amazing 5* review of Bridgfords in Fulwood! Wonderful to read that you found or dedicated team supportive and always able to update and help when needed. It is also brilliant to read that you felt fully supported during the sales progression which can be one of the most stressful times. Best wishes, Scott

  • 07-Oct-2017
    Customer Experience

    My service feedback with Sales

    Overall it was good for the commission I paid however, I would not class the service outstanding. Also they need to improve their organisations and coordination skills.

    Customer Relations Team 09-Oct-2017

    Thank you for leaving your feedback. I am pleased to note that you thought we were good overall for the commission you were charged, however, I was sorry to read that there were areas for improvement. We do use all feedback as an opportunity to learn and your comments have been forwarded to the Retail Performance Director for his knowledge. If you would like to provide further feedback please feel free to e-mail us at review@countrywide.co.uk. Kind regards, Scott

  • 06-Oct-2017
    Customer Experience

    Kept up to date at all times

    Kept me informed at all stages of the sale

    Customer Relations Team 07-Oct-2017

    Thank you for your wonderful review about Bridgfords in Withington! Great to see that you were kept up to date at all times. We do always aim to provide a 5* service and as such we always welcome feedback on how we can improve. If you would like to provide us with additional feedback on how we could have gained that elusive 5th star, please e-mail us at review@countrywide.co.uk. Kind regards, Scott

  • 28-Sep-2017
    Customer Experience

    Failure on your part

    I am very disappointed with the service I have received as despite repeated contact with them they have failed to carry out and keep me advised of repairs required to the property.

  • Valued Customer 28-Sep-2017
    Customer Experience

    My service feedback with Lettings

    They don't response to my emails to keep the landlord in the loop. It requires a lot of chasing from the landlord to check progress, especially your deposit handler and maintenance team - it takes ages to get a fee quote and ages to get the maintenance work started.

    Customer Care 28-Sep-2017

    Thank you for taking the time to leave a review. Please be assured all  feedback is used to improve our service for our customers. I am sorry your experience with us was less than satisfactory however we would like to thank you for bringing this to our attention.\n\n\nMany thanks again. Regan

  • 28-Sep-2017
    Customer Experience

    My service feedback with Lettings

    Great response in a very quick time. Very very helpful. Would recommend without doubt

    Customer Care 28-Sep-2017

    Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers and we are happy to see that you would recommend our services to others.Many thanks again for leaving this feedback.