Reviews

Bridgfords Estate Agents has 234 reviews

  • Muris T., Harrogate 25-Feb-2018
    Customer Experience

    Failed To Provide Even A Basic Level Of Management Or Customer Service

    After having several separate tenants managed by Bridgfords Leeds, I can unequivocally say that I would strongly advice against engaging with them to manage your property. During 2 separate tenancies, individuals at the Leeds team failed to provide even basic customer service to the first tenant and failed to inform me that the 2nd was never in a position to pay the rental fee for the property. All of this, amongst failing in other basic areas of customer service, has left me significantly out of pocket for legal fees, and over 6 months of lost rental income. I have no issue paying a management fee when that management is actually carried out. Almost every instance with Bridgfords has left me with a bad taste in my mouth.

  • 26-Jan-2018
    Customer Experience

    My service feedback with Sales

    Chose Bridgefords as other local agent had a 6 months sole agency tie-in. Staff were very pleasant, approachable and professional throughout.

  • Valued Customer 19-Jan-2018
    Customer Experience

    Professional team, good service

    Yes

  • Valued Customer, Burnley 19-Jan-2018
    Customer Experience

    My service feedback with Sales

    friendly, helpful staff from start to finish

  • Adrian Luther, Poynton 19-Jan-2018
    Customer Experience

    Bridgfords made our sale happen quickly and efficiently

    The team at Winsford kept us fully informed of what was going on, chased up on things, buyers, both sets of solicitors, oh and us if we weren't on top of things, to make sure things happened on time. We felt like they had just as much interest in securing the sale of our house as we did!

  • Valued Customer 19-Jan-2018
    Customer Experience

    Great Service

    Did a great job, responsive, sold the house in 72 hours above asking price. Couldn't ask for more.

  • Valued Customer 19-Jan-2018
    Customer Experience

    My service feedback with Sales

    Brilliant service would recommend them to anybody enjoyed doing business with them

  • Valued Customer, TS9 5HT 17-Jan-2018
    Customer Experience

    NEVER WOULD I USED THEM AGAIN AND DEFINITELY WOULDN'T RECOMMENDED THEM

    My whole experience of Bridgfords stokesley is worse than terrible bad advice given they wouldnt listen and broke my client confidentiality

  • Gary Element, Chapel-en-le-Frith 14-Jan-2018
    Customer Experience

    My service feedback with Sales

    Great marketing by a professional, friendly team who kept us well informed with regular updates about the sale of our house. We cannot fault the service they provided.

  • A and D Absalom, Withington, Manchester 12-Jan-2018
    Customer Experience

    Beware of poor communication between agent and in-house conveyancer.

    Information given to Bridgfords was not passed onto Countrywide Conveyancing Service. This resulted in unnecessary checks and delays by the conveyancer. I was assured by Bridgfords that using CCS would help speed the process , especially since they were also to act for the buyer. It would have been more accurate to say that the opposite was likely, and the work in responding to the buyer's queries was effectively passed on to me. The draft invoice from Bridgfords failed to allow for payments already made. The final completion statement (issued after the sale proceeds were paid) contained an unwarranted charge from Bridgfords that had not been included in an agreed draft. Yet more time and emailing was needed before CCS agreed to make a refund (which is still awaited). I'd now be out of pocket by over £200 if I had trusted Bridgfords and CCS to generate accurate invoices and statements.