Reviews

Bridgfords Estate Agents has 319 reviews

  • 24-Nov-2017
    Customer Experience

    My service feedback with Lettings

    Terrible service. Constantly need chasing and fail to do what they are contracted to do.

  • 22-Nov-2017
    Customer Experience

    My service feedback with Sales

    Got bill from Country Wide - didn’t recognise it as I dealt with Bridgfords- no one told me they were part of same company- not good- all communications should be fromsame people

    Customer Relations Team 22-Nov-2017

    Thank you for your review of Bridgfords in Preston. Bridgfords is part of the Countrywide Estate Agency group and as such certain administration functions are centralised, including invoicing. This allows our branch teams to concentrate on what they do best and provide the high level of customer service we expect for all our customers. If you have any further feedback or questions please contact us at review@countrywide.co.uk where we would be more than happy to help and listen. Warm regards, Scott.

  • Kate O 17-Nov-2017
    Customer Experience

    Fantastic!

    Fantastic Service! Amy and Emma were both so helpful, communication was fantastic and the whole process was pretty stress free (which I know is very unusual in house buying/selling). I highly recommend them.

    Customer Relations Team 18-Nov-2017

    Fantastic Kate to read that you found our team at Bridgfords in Hyde fantastic also! Brilliant to read that Amy and Emma were both helpful and that communication was brilliant. It is always great to read that a branch team have been able to make the process of selling as stress free as possible and that they would be highly recommended. Kind regards, Scott.

  • Alison Gill, Bredbury 16-Nov-2017
    Customer Experience

    Bridgfords were brilliant.

    Superb service. Prior to putting my house on the market I was with another agent. I was not happy with them so moved my sale to Bridgfords. Thank goodness I did. They were always pleasant, helpful and courteous. It was stress free for me as everything seemed to go quite smoothly thanks to all their hard work. I can't believe how quickly they managed to sell my home. All I can say is that I highly recommend them.

    Customer Relations Team 16-Nov-2017

    Thank you Alison for your wonderful 5* review of the team at Bridgfords in Marple. It is great to see that you have rated your experience brilliant and superb. It was amazing to see that the team made the sale process stress free and everything ran smoothly. Thank you for the kind recommendation, Scott.

  • Paul Ogle, Nantwich , Cheshire 16-Nov-2017
    Customer Experience

    Sue & Debbie were first class - a credit to Bridgefords !

    Communication, engagement & follow up was first class & there was a real desire to work with both purchaser & seller to meet the November 1st deadline.

    Customer Relations Team 16-Nov-2017

    Thank you Paul for your wonderful review of Sue, Debbie and the team at Bridgfords in Nantwich. Fantastic to see that you found the team first class and that communication, engagement & follow ups were also first class. Thank you for your 5* review, Scott.

  • 15-Nov-2017
    Customer Experience

    Excellent Service

    Our sales negotiator , Dawn Lambert from the Stretford Branch, provide excellent customer service at all times through the process of selling our property.

    Customer Relations Team 16-Nov-2017

    Fantastic to read your 5* review of the team in Bridgfords, Stretford. Wonderful to find that you were well supported though the sale by the excellent customer service provided by Dawn. Thank you for your kind review. Scott.

  • Valued Customer 14-Nov-2017
    Customer Experience

    My service feedback with Lettings

    Decent service provided

    Customer Care 16-Nov-2017

    Thank you for taking the time to leave this 4* review. If there is anything you believe we could do to improve our services, please do not hesitate to get in touch,  Many thanks, Regan.

  • 12-Nov-2017
    Customer Experience

    My service feedback with Sales

    Exemplary service, polite and ultra efficient.

    Customer Relations Team 13-Nov-2017

    Thank you for taking the time to leave us this excellent review, it's great to see that the Bridgfords team in Yarm were once again able to provide their proven 5*service. Kind regards, Sarah.

  • 12-Nov-2017
    Customer Experience

    My service feedback with Lettings

    met expectations

  • 11-Nov-2017
    Customer Experience

    Great estate agents let down by their group associated solicitors

    Bridgefords team in Bamber Bridge good. Helped us sell our property within 3 weeks. But we used Countrywide Conveyancing on their recommendation and they were dreadful. A simple chain that should of completed in under 6 weeks took 3 months; despite us and our buyers both using Countrywide Conveyancing - this did not speed up the process. Would recommend estate agents but check reviews or ask around to find an alternative conveyancer. Staff at Bamber Bridge always professional, helpful and polite.

    Customer Relations Team 13-Nov-2017

    Thank you for your feedback, it is great to read comments about the service you have received from the branch staff. I am however, sorry to learn of the delays from the conveyancing team. Your feedback has been taken on board and your comments passed to the team's Senior Management. Kind regards, Sarah.