Reviews

Bridgfords Estate Agents has 308 reviews

  • 24-Sep-2017
    Customer Experience

    My service feedback with Lettings

    We used Bridgefords to Let our house. The service they have provided is mostly good but communication regarding monthly payments from the tenant have been poor.

  • 22-Sep-2017
    Customer Experience

    Disappointing

    Return calls and answer emails

  • Valued Customer 22-Sep-2017
    Customer Experience

    My service feedback with Lettings

    - Consistently kept the property rented - Quickly responded to tenants requests and have the ability to repair items fast using their established workforce - Allows me to be hands off which I value

  • Valued Customer, Dublin 21-Sep-2017
    Customer Experience

    My service feedback with Lettings

    Very happy in receiving notification of any new problems or updates about the property, excellent service.

  • Valued Customer 21-Sep-2017
    Customer Experience

    The staff I have dealt with are responsive and have a lovely manner.

    Excellent.

  • 21-Sep-2017
    Customer Experience

    My service feedback with Sales

    Very friendly , with good knowledge, and good communication.

    Customer Relations Team 21-Sep-2017

    Thank you for the great review. We are pleased to read that the Bridgfords team in Leeds were able to deliver an exceptional service to you. However if you would like to give us further feedback as to how they could have made this a 5* experience for you please contact us via email at review@countrywide.co.uk. Many thanks, Sarah

  • Valued Customer 21-Sep-2017
    Customer Experience

    My service feedback with Lettings

    There seems to be no communication between one office to another, You leave information with one person explaining fully a situation, and then someone else from another office telephones about the exact same thing. Then you have to explain to that person all over again, Surely there are notes logged on the computer system for each property, and all branches have access to the same information so should be able to log and see what is happening?

  • Valued Customer 19-Sep-2017
    Customer Experience

    Professional and proactive

    Prompt and professional with all visits and phone calls. Were really helpful in accommodating our needs when arranging viewings etc, particularly given that we were 8 months pregnant when the house went on the market. Actively found buyers who were interested in the property and agreed a sale in under two weeks.

    Customer Relations Team 19-Sep-2017

    Thank you for your wonderful 5* review for Bridgfords in Leyland. It is great to read that the whole team were prompt and professional in every way and were accommodating to your needs during such an exciting time in your life. I am glad a sale was agreed so quickly and wish you all the best in the future. Kind regards, Scott.

  • Lynne Hamnettt, Bury 19-Sep-2017
    Customer Experience

    Would not hesitate to recommend

    They have sold two houses for our family over the last two years due to one auntie dying and mother having to move into assisted living accommodation. On both occasions they had purchasers ready to view and kept us up to date every step of the way Chelsea in particular was extremely good.

    Customer Relations Team 19-Sep-2017

    Wonderful to read Mrs Hammett that you would not hesitate to recommend our Bridgfords branch in Whitefield and awarded the service you received 5*! It was fantastic to read that on both occasions the team, especially Chelsea, had buyers ready to view and that they kept you fully informed throughout the sales process. Kind regards, Scott

  • Richard Barker, Yarm 19-Sep-2017
    Customer Experience

    My service feedback with Sales

    Alex was extremely helpful in finding me the perfect rental property in location, cost and local ambience I would use you team again if needed and recommend your team to others

    Customer Relations Team 19-Sep-2017

    Thank you Mr Barker for your wonderful 5* review of Bridgfords in Yarm. It was brilliant to read that you found Alex and the team extremely helpful and that you would recommend Bridgfords in Yarm to others. Kind regards, Scott