Reviews

Bridgfords Estate Agents has 384 reviews

Rating Guide:
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  • Valued Customer 15-Jan-2017
    Service Rating
    -

    okay but not always customer focused

    Not too bad, although some of the staff are rude and not considerate to customer requests. Manager was okay and mortgage advisor excellent however one of the younger staff members I found very rude and tried to intimidate

  • Verified Customer 12-Jan-2017
    Service Rating
    - -

    Bad communication!!

    Not entirely sure why I still go with this company, their lack of communication between one another and also with myself is shocking, my last tenant told me the only reason that they left the property is because of the estate agent, somebody within the company needs to give the rest of their collegue a...

    17-Jan-2017 17-Jan-2017

    So sorry to hear that our service has not been to the standard we would expect you to receive. If you would like to discuss your concerns with us, please get in touch on customercare@countrywide.co.uk 

  • Nick Waddington, Leyland 09-Jan-2017
    Service Rating
    + +

    Thanks for the sale!

    Fantastic team. The house was put on the market on Tuesday, had a viewing on Wednesday, and had an offer negotiated and accepted on Thursday. Surpassed all expectations and would totally recommend them to anyone. They found the right buyer for the right house..

    11-Jan-2017 11-Jan-2017

    Thank you for the great recommendation Nick and congratulations on the sale of your property! The Bridgfords team in Leyland are passionate about providing a straightforward and personal service and I'm really pleased to see that you were able to benefit from their excellent approach to estate...

  • Verified Customer 09-Jan-2017
    Service Rating
    + +

    Fantastic customer service and excellent advice all the way through the sal...

    Fantastic customer service and excellent advice all the way through the sales process.

    11-Jan-2017 11-Jan-2017

    More great feedback for the Bridgfords team in Swinton! Thank you for the great, 5 star review, proving that their passionate and straightforward approach to estate agency really works. 

  • Valued Customer 07-Jan-2017
    Service Rating
    + +

    I've already filledinone of these requests. To repeat, I found B. courteous...

    I've already filledinone of these requests. To repeat, I found B. courteous, friendly, ready to offer help beyond the clalof duty, and efficient.

    16-Jan-2017 16-Jan-2017

    Thank you once again for your wonderful review.  I'm pleased to see that you benefited from the passionate and personal approach taken by the Bridgfords team in Whitby. <br/>

  • Valued Customer Janet Thorpe, Halifax 07-Jan-2017
    Service Rating
    + +

    Great team at the Halifax branch. Professional, helpful and kind. Thank.you...

    Great team at the Halifax branch. Professional, helpful and kind. Thank.you

    19-Jan-2017 19-Jan-2017

    Thank you for the lovely, 5 star review! It's great to hear more excellent feedback about the Bridgfords team in Halifax.

  • Valued Customer 07-Jan-2017
    Service Rating
    + +

    Excellent service by Bridgfords Estate Agents

    Excellent and kept us in touch through the whole process.

    20-Jan-2017 20-Jan-2017

    Congratulations on the sale of your property! Another great result for the Bridgfords team in Crewe.

  • Valued Customer 07-Jan-2017
    Service Rating
    +

    Good customer service

    Good customer service and approach

    20-Jan-2017 20-Jan-2017

    Thank you for taking the time to review the service you received from the branch, if you felt there was anything they could have improved on please do email us at review@countrywide.co.uk and let us know what they could have done better. 

  • Valued Customer 07-Jan-2017
    Service Rating
    -

    Poor service by Bridgfords Estate Agents

    No feedback after viewings. Confused billing for lettings

    09-Jan-2017 09-Jan-2017

    Good afternoon, I'm very sorry to hear that we have not met your expectations on this occasion. Your feedback is important to us, so if you would like to discuss these issues in more detail please contact us on customercare@countrywide.co.uk.

  • Valued Customer 06-Jan-2017
    Service Rating
    -

    All the staff were very nice, disappointed I was not told about all the cha...

    All the staff were very nice, disappointed I was not told about all the charges

    09-Jan-2017 09-Jan-2017

    Good afternoon. Thank you for taking the time to leave this feedback, please do not hesitate to contact us at customercare@countrywide.co.uk if you have any suggestions for how we can improve next time.